Snp500 Privacy Policy — How We Protect Your Personal Data

1 Information We Collect from Users

When you register or use the snp500 platform, we collect several categories of information to ensure our services run smoothly and securely.

Account Information

This includes your username, email address, phone number, and other profile details provided during registration. This information is used to verify your identity and enable access to your account.

Payment & Transaction Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we may collect information related to your chosen payment method, such as your bank name, partially masked account number, or digital wallet details. snp500 does not store full card numbers or sensitive financial information directly — this data is processed through secure, recognised payment providers.

Device & Browser Information

We collect technical information such as device type, operating system, web browser, IP address, and time zone. This data helps us detect suspicious activity and ensure the platform performs well across all devices, including Android and iOS smartphones.

Platform Usage Data

This includes pages visited, time spent on the platform, games played, and actions taken during active sessions. This data is used to improve the user experience and detect any security anomalies.

2 How We Use the Information We Collect

Snp500 uses the information collected for the following purposes:

• Processing account registrations and verifying user identities
• Processing deposits, withdrawals, and financial transactions in MYR
• Ensuring account security and detecting any suspicious activity
• Providing effective and relevant customer support
• Sending account-related notifications, promotions, and important platform updates
• Complying with applicable laws and regulations in Malaysia
• Improving the design, functionality, and overall experience of the snp500 platform

Snp500 will not use your personal information for purposes unrelated to platform operations without your prior consent.

3 Cookies & Site Activity Tracking

The snp500 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.

We use two types of cookies:

• Session Cookies — stored temporarily during your active session and automatically deleted once you close your browser. These cookies are required for basic login and navigation functions.
• Persistent Cookies — stored on your device for a longer period to remember your preferences and settings, and to enable a smoother login experience on future visits.

You can manage or disable cookies through your browser settings. Please note, however, that disabling cookies may affect certain features of the snp500 platform.

4 Data Storage, Security & Third-Party Sharing

Snp500 stores user data on servers protected by industry-standard security measures, including encryption in transit (TLS/SSL) and at rest. Access to user data is restricted to authorised personnel only and is subject to strict internal controls.

User data is retained for as long as your account remains active or as needed to provide our services. Once an account is closed, data will be kept for the period required by law or compliance obligations before being securely deleted.

Sharing with Third Parties

Snp500 does not sell or rent users' personal information to third parties for marketing purposes. Information may only be shared in the following circumstances:

• With recognised payment service providers to process financial transactions in MYR
• With relevant authorities when required by Malaysian law or court order
• With technical service providers that support platform operations, subject to strict confidentiality agreements

All third parties involved are required to comply with data protection standards equivalent to those of snp500.

5 Your Rights Over Your Personal Data

As a snp500 user in Malaysia, you have the following rights regarding your personal data:

Access Rights

You have the right to request a copy of the personal information we hold about you. This request can be made via our support email and will be processed within a reasonable timeframe.

Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request a correction. Basic details such as your email address and phone number can be updated directly through your account settings.

Right to Erasure

You may request deletion of your account and personal data by contacting the snp500 support team. Please note that certain data may be retained for a specified period to meet legal or compliance requirements before being permanently deleted.

6 Policy Updates & How to Contact Us

Snp500 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable legal requirements. When material changes are made, we will display a prominent notice on the platform and update the effective date at the top of this document.

Your continued use of the snp500 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to the snp500 team by email at: [email protected]

Our team will endeavour to respond to privacy-related enquiries within seven business days. For more information on how we operate, you may refer to Terms & Conditions or visit our FAQ for answers to common questions.